Customer Information Privacy Policy

The privacy policy is designed to protect the rights of our customers and fully comply with the legal regulations of Vietnam regarding personal information security. At our website: https://richardhuy.com/, we are committed to transparency in the collection, using, and disclosuring customer personal information.

1/ Purpose of Collecting Customer Information

To provide the most professional and effective consultation services, we need to collect some basic information from customers, including full name, phone number, and specific inquiries. This information helps the experts at Kangnam Aesthetic Hospital better understand customers' needs and provide personalized consultation.

2/ Scope of Information Usage

Kangnam is committed to using customer personal information effectively and responsibly. Specifically, this information will be used to:

- Better understand customers’ needs to provide accurate and appropriate advice.

- Help customers easily schedule appointments and address any service-related inquiries.

- Notify customers of attractive promotions, special offers, and other useful information.

- The company is committed to ensuring the absolute confidentiality of customer personal information and using it only within the scope of the service.

Kangnam Aesthetic Hospital is committed to protecting customer information

3/ Information Storage Duration

Personal data provided by customers is securely stored on this server website. The data will be stored until you request its deletion. However, to facilitate order management, customer care services, and comply with current regulations, some relevant information may be stored internally at Kangnam Aesthetic Hospital.

4/ Parties or Organizations That May Access Personal Information

To ensure your privacy, personal information is only shared internally within Kangnam Aesthetic Hospital for management and customer care purposes. In some cases, we may share your contact information with delivery service providers to facilitate the shipping process.

5/ Address of the Unit Collecting and Managing Personal Information

Kangnam Aesthetic Hospital Joint Stock Company, Hanoi Branch - Address: 190A+B Truong Chinh Street, Khuong Thuong Ward, Dong Da District, Hanoi City, Kangnam Aesthetic Hospital Saigon, 666 Cach Mang Thang Tam, Ward 5, Tan Binh District, Ho Chi Minh City, and Kangnam Aesthetic Hospital 218 Nguyen Trai – District 5 – Ho Chi Minh City. Phone: 1900.6466.

Contact Kangnam Aesthetic Hospital directly for detailed consultation

6/ Methods and Tools for Customers to Access and Modify Their Personal Data

If you wish to change or delete your personal information, please contact the website's administration team via phone number 1900.6466 for assistance.

7/ Mechanism for Receiving and Resolving Customer Complaints

We are committed to ensuring the absolute confidentiality of customer personal information in accordance with the law. We do not disclose, share, or sell customer personal information to any third party, except for direct service providers or when required by competent state authorities.

In case of a security breach in our system that leads to personal information leakage, we will proactively notify customers and authorities to resolve and investigate the issue.

To protect your rights, you can directly contact the customer service department if you discover any violation of personal information. We will verify and promptly handle all complaints.